Q1
Can we request additional staff
only during peak seasons or busy hours?
A: Yes.

Q2
Our facility operates 24 hours a day.
Can you provide service around the clock?
A: Yes.
However, services between 10 PM and 6 AM will incur additional charges.

Q3
What kind of insurance coverage
do you provide in case of an accident?
A: Any damage caused by our employees will be fully covered by our company’s insurance.

Q4
Can your staff also handle simple concierge duties at the entrance of a luxury apartment building?
A: Concierge services will require a separate contract.

Q5
Will your staff be able to wear our facility’s uniform?
A: Yes.